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Política de privacidad

Effective Date: April 15, 2026

Overview

Wise Owl Natural Health™ respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

Personal Information

When you interact with our site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third parties)

Device & Usage Information

We automatically collect:

  • IP address
  • Browser type
  • Pages viewed
  • Time spent on site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Send marketing emails (with your consent)
  • Improve our website and services

3. Payment Security

All payments are processed through secure third-party providers (e.g., Shopify Payments, Stripe, PayPal). We do not store your full payment information.

4. Sharing Your Information

We do NOT sell your personal data.

We may share information with:

  • Payment processors
  • Shipping carriers
  • Website and analytics providers

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience
  • Track site performance
  • Enable essential website functions

You can disable cookies in your browser settings.

6. Your Privacy Rights (GDPR & CCPA)

If you are a California resident (CCPA), you have the right to:

  • Request access to your data
  • Request deletion of your data
  • Opt out of data sharing

If you are in the EU (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("Right to be Forgotten")
  • Withdraw consent at any time

7. Data Protection

We implement industry-standard security measures to protect your information.

8. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations

9. Contact Us

For privacy-related inquiries: support@wiseowlnaturalhealth.com

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